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Return Policy: Due to the custom, one-of-a-kind nature of the items sold on this website, GregLouganis.com, there is a no refund/return policy except in the case of damage not stated by us in advance. This does not include damage that happens during shipping. In this case we will make every attempt to ensure you are refunded through this website or through the shipping service that caused the damage. In case of damage due to our error we will do our best to replace your item with the same or like item right away.
Shipping: All items are shipped via Priority Mail with the U.S. Postal Service, which means they typically take anywhere from 1 – 4 days to reach continental United States recipients. Orders outside of the continental U.S. could take approximately 5-10 days. Should you need a different shipping service please contact us and we will work with you to ensure your item(s) arrive safely and in a timely manner via an alternate service. Orders normally ship within 24 business hours of when they were received.
Customer Service: Should you need assistance with the website or an order please contact us at firstname.lastname@example.org for immediate help.
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